Download and print the enrollment form.
Start by filling in as much of the form as possible, but DO NOT sign it.
A copy of the front of the enrollee's current, valid driver's license, state ID, or passport must be included. A recent photo of the enrollee must also be included with the enrollment form. The photo should only include the enrollee's head and shoulders.
When finished, take the form to a notary public and sign in the notary's presence. The notary will require a valid photo ID.
Once the form is signed and notarized, mail it, the photo, and copy of the ID to:
Iowa Racing & Gaming Commission
1300 Des Moines St., Ste. 100
Des Moines, IA 50309-5508
In-person enrollment can be done by appointment only. Do not fill out an enrollment form. A representative at the IRGC office in Des Moines will assist in completion of the form.
To schedule an appointment, call 515-281-7352 between 8:00am and 4:30pm Monday through Friday.
Please bring a valid government issued ID to the IRGC office. Upon arrival, please call 515-281-7352 for further instructions. The IRGC office is located at:
Iowa Racing & Gaming Commission
1300 Des Moines St., Ste. 100
Des Moines, IA 50309-5508
NOTICE: Individuals with a temperature or otherwise experiencing symptoms of COVID-19 or who have been exposed to someone who has been diagnosed with COVID-19 should not come into the office. Please call 515-281-7352 to discuss other enrollment methods.
To find an IGTP agency, please visit the Iowa Gambling Treatment Provider website.
Go to an agency and bring a valid driver's license, state ID, or passport. A recent photo of the enrollee must also be included with the enrollment form. The photo should only include the enrollee's head and shoulders.
A representative at the agency will assist in completion of the form. Only sign the form at the agency if a notary is available for notarization when the form is completed. If no notary is available at the IGTP agency, take the form to a notary public and sign in the notary's presence. A notary will require a valid photo ID.
When completed, the IGTP agency or the enrollee can mail the completed form, picture and copy of the ID to:
Iowa Racing & Gaming Commission
1300 Des Moines St., Ste. 100
Des Moines, IA 50309-5508
Go to a state licensed casino or racetrack. Do not fill out an enrollment form prior to arriving. A representative at the facility will assist in the completion of the form at the gambling facility.
An enrollee must bring a valid driver's license, state ID, or passport to the licensed gambling facility.
Yes. Please contact us directly by phone, e-mail or using our online contact form to request a mailed version of an enrollment form.
There are four main things that an enrollee agrees to when signing the enrollment form:
- An enrollee will not gamble with a state licensed entity. This includes casinos, racetracks, online sports wagering operators, and fantasy sports wagering operators.
- An enrollee will not attempt to enter the gaming floor or wagering area at a state licensed casino or racetrack.
- If an enrollee wagers with or enters the gaming floor of a state licensed casino or racetrack and is found, the enrollee will be removed from the facility and may face criminal trespassing charges.
- An enrollee forfeits the right to any and all winnings.
- Please review the enrollment form for full details.
A notary can be found at most banks and insurance companies. Please use the Iowa Secretary of State website to locate a nearby notary.
No. Enrollment can only be completed by the individual enrolling in the program.
No.
The Iowa Department of Public Health offers problem gambling services.
In addition, a nearby gambling treatment agency can offer problem gambling services.
Enrollees are excluded from all casinos and racetracks licensed by the Iowa Racing & Gaming Commission. Enrollees are also excluded from sports wagering and fantasy sports wagering.
In addition, some casino operators, sports wagering operators, and fantasy sports operators may have corporate policies that restrict an enrollee from all locations, websites or mobile applications they operate in Iowa, as well as those they operate in other jurisdictions.
The Voluntary Self-Exclusion program doesn't prohibit an enrollee from going to hotels, restaurants, convention centers or any other non-gambling areas of a casino or racetrack; however, each facility defines and sets up its gambling areas differently. For questions about a specific area at a facility, please contact that facility directly.
An individual may enroll for a period of five years or for life. If an enrollee chooses five years, the enrollee will automatically be removed from the program after five years. If an enrollee chooses a lifetime exclusion, the enrollee cannot be removed from the program.
The only people who will have access to exclusion information will be the IRGC and State licensed operators. These entities include casino, racetrack, sports wagering and fantasy sports wagering operators. Names and information for enrollees will not be publicly available.
If an enrollee is found on a gaming floor or in a wagering area at a licensed casino or racetrack, the enrollee will be escorted off the property, and may be prosecuted for criminal trespassing. Any winnings will be withheld or confiscated.
Any winnings withheld or confiscated from an enrollee go to the Iowa General Fund.
Please contact us directly by phone, e-mail or using our online contact form.
No. The Self-Exclusion Program applies to sports wagering and fantasy sports wagering, without regard to when the self-exclusion form was signed by an enrollee.
A self-exclusion for a 5-year term will automatically end 5 years from the date the enrollment form was signed. It isn't possible to end a 5-year term early. No exceptions can be made.
A self-exclusion signed on or after 07/01/2017 for a lifetime term cannot be ended. No exceptions can be made.
If an individual enrolled on or before 06/30/2017 AND has been enrolled in the program for 5 years or more, the enrollee can submit a request to revoke their self-exclusion.
It can take up to 10 business days for the IRGC to process and respond to a request to revoke a self-exclusion.
It can take licensees up to 7 calendar days to update their systems with any self-exclusion changes.
If an individual is eligible to be removed from the program, a facility cannot continue the voluntary statewide self-exclusion.
However, many facilities have internal exclusion programs that are not part of the voluntary statewide self-exclusion program. If an individual is excluded from a specific facility, that individual will need to contact that facility directly to see if the individual can be removed from the facility's individual program.
Additionally, revoking a statewide self-exclusion does not apply to involuntary bans or court orders.
No. A facility will only remove an enrollee from its internal systems based on information it receives directly from IRGC. The facility cannot accept a letter or an e-mail from an individual.
No. When an individual enrolls in the program, a facility may exclude that individual from all of its locations, even those in other states. When someone is removed from the program, there isn’t any requirement regarding locations in other states. To discuss entering locations in other states, please contact the facility directly.